3 Questions To Ask A Dental Consultant

If your dental practice is doing well, hiring a dental consultant might seem unnecessary at first. But if you want your practice to be successful year in and out year out, it’s important to have a strategy. A dental practice consultant can help you set and meet goals for you as a dentist but also for your practice as a whole. Instead of wasting time doing research and potentially making avoidable mistakes, a dental consultant can help streamline the process and take away some of the guesswork. Here are some questions to ask a dental consultant to ensure you both are on the same page.

WHAT ARE YOUR GOALS?

Different consultants have different goals. Some dental consultants work with clients looking to grow their practice and sell it. Others help struggling practices to continue on or build a business from the ground up. Your specific goals will determine the kind of dental consultant you want to work with and how they can help you. Certain methods and strategies might work better than others depending on your goals. Before working with a dental consultant, even a highly recommended one, make sure you share and understand your goals.

WHAT ARE YOUR METHODS?

Another important question to ask a potential dental consultant about is their preferred methods and strategies. The coronavirus pandemic has uprooted every industry, including consultants, so ask about the expectations and practicalities about working together. Will meetings primarily over Zoom or other tele-meeting platforms? Will they come to your practice or will you need to travel to their offices? How does the consultant plan to bill you? These questions can help clarify some potential issues ahead of time, especially if the communication is clear on both sides.

DO OUR VALUES MATCH UP?

Core values are vitally important to your practice. If you want to work with a dental consultant and your core values do not match up, that’s a problem. Values can include anything from the overall feel of your practice to thoughts on staff engagement, client and employee expectations, and so on. These components are a big part of how your practice runs and operates. In order to have a team and practice that runs efficiently and successfully, understanding and agreement of basic core values help unite people toward a common goal. The culture of your practice influences your success, so it’s imperative that any dental consultant you work with understands and appreciates the values that are important to you.

Looking for a dental consultant? Dr. Coughlin brings 30 years of experience managing 14 successful dental practices. Contact us today to see how he can help coach, grow or sell your business.

3 Business Resolutions for 2021

As we near the end of a long 2020, there’s no doubt that you are looking forward to a new year. Whether you own a dental practice or you want to implement strategies to boost your success in the coming year and beyond, planning for the goals you have in mind is helpful. Want to know some examples of no-fail “resolutions” you can make for 2021? Read on.

MAKE BIG PICTURE DECISIONS

One of the biggest struggles of any business entering a new year is navigating the balance between focusing on long term or short-term goals. Both are important, and they each have their place in determining the success of your practice. This exercise is beneficial for anyone in your practice, although certainly most useful for those in leadership positions. Consider the daily goals you have for your practice and see how they might fit into a long-term strategy. Evaluate the unique struggles your business might have and brainstorm how to approach them both on a daily basis and throughout 2021 (and beyond!)

DELEGATE

Have you ever found yourself wishing you could hand off some of the time-consuming work to a more efficient employee or team member? Lack of effective delegation is a common issue that most if not all businesses face. If your dental practice is small, for example, are all staff members working as efficiently as possible? Are you spending time doing tasks that someone else on your team might be faster or more skilled at? Have you spent time investing in your employees to figure out how to utilize their skill sets? All of these questions fall under the need for proper delegation. When duties are assigned to the best person for the job, the higher the overall productivity – and subsequently, profit – your business enjoys.

INVEST IN TECHNOLOGICAL TOOLS

While heavy reliance on technology might cause added stress for some people, there are benefits to taking advantage of resources that can ultimately help your productivity. As we enter 2021, do some research into programs that could make your job a little easier. For dental practices, some good examples are systems that manage payroll, HR benefits, appointment scheduling, billing and patient reminders. There are several options on the market, so make sure to take your time doing the research. The right software can give your dental practice the extra push in 2021 and beyond, both in productivity and increasing revenue.

CALL DR. COUGHLIN

Do you want expert advice on how to prepare your dental practice for success in 2021 (and beyond?) Want to avoid making mistakes before they happen and ensure your business resolutions actually happen? Contact Dr. Coughlin directly, or pick up one of his books to start the New Year on the right foot for you and your business.